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Multiple Claude users in Hong Kong, China, said their accounts were banned due to regional policy, and some said their appeals did not result in restoration. Anthropic has not confirmed whether it recently conducted concentrated enforcement.
Anthropic updated its usage policy, explicitly prohibiting users from repeatedly and gratuitously insulting or cruelly treating Claude and other models; the new rule will take effect on November 12.
Anthropic said that a revised usage policy will take effect on November 12, adding restrictions on subjecting Claude to sustained meaningless abuse and expanding prohibitions concerning democratic processes, deceptive propaganda, weapon guidance, and tracking without consent.