Article
Claude「20 times usage" sparks lawsuit: Key restrictions hidden behind two layers of links, US judge allows suit to proceed
Beating AI News Flash, Anthropic sued for allegedly misleading advertising regarding Claude Max subscription quotas. November 6, a federal court in California, USA rejected Anthropic's request to dismiss the entire lawsuit. The judge ruled that the officially advertised "5 times, 20 times usage" could mislead consumers, allowing some claims to continue to trial.
This lawsuit was first filed on June. Previously, Claude Pro cost 20 USD,Max 5x per month, while 100 USD,Max 20x cost 200 USD. However, the plaintiff discovered that the advertised multipliers only applied to usage limits every 5 hours, and there was also an additional weekly total limit.
According to Sonnet 4 usage data cited by the plaintiff, Max 5x actually offered only about 3.5 times the weekly quota of Pro, and Max 20x only about 6 times. 200 USD plans were twice as expensive as 100 USD plans, yet the expected weekly usage was only about 71% higher. 。
Anthropic argued that these restrictions had already been disclosed on the official website. But the judge pointed out that users must click through two layers of links from the sales page to find the explanation that "the multiplier applies only to each session." Since plans are billed monthly, consumers could easily interpret 20 times as the usage amount for the entire month.
However, the judge did not fully support the plaintiff. The court allowed claims of negligent misrepresentation, breach of contract, and certain consumer protection allegations to proceed, but temporarily dismissed other claims. Among them, the plaintiff failed to sufficiently prove that Anthropic maliciously reduced quotas; requests related to false advertising laws and unfair competition laws also did not meet the legal conditions for seeking injunctions or refunds.
Notably, Anthropic adjusted its plans on October 30. The original Max 5x was renamed Max, with the weekly quota explicitly marked as 5 times that of Pro; Max 20x was renamed Ultra, with the weekly quota marked as 10 times that of Pro, and verified accounts are no longer subject to the 5-hour usage limit. Prices for both tiers remained unchanged.
Currently, the case is still in the early stages of litigation. The court has not yet determined Anthropic illegal, nor approved class action status, nor awarded damages. The plaintiff may amend the complaint before December 2; if not amended, Anthropic must formally respond to the existing complaint before December 16.
Original link https://m.theblockbeats.info/flash/376305