Litigation filings say user growth and subscription conversion after ChatGPT was integrated into Apple Intelligence fell below OpenAI’s expectations
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AT A GLANCE
Litigation filings say that user growth and subscription conversion after ChatGPT was integrated into Apple Intelligence fell below OpenAI’s expectations.
Article
⚡️OpenAI: Apple’s integration of ChatGPT underperformed expectations, with subscription conversion below forecast
BlockBeats reported on September 24 that the Financial Times, citing newly released court filings, reported that after Apple integrated ChatGPT into Apple Intelligence, OpenAI found that new weekly active users were below expectations and began lowering its growth forecasts. By summer 2025, OpenAI internally considered the integration to have “significantly underperformed expectations.”
The filings show that ChatGPT is disabled by default in Apple Intelligence, requiring users to enable it manually, which may have limited its actual usage rate. Although users can access ChatGPT through Siri and the system writing tools, Apple controls the entry point to the AI features, the method of access, and the choice of subsequent models.
OpenAI had previously expected to leverage the iPhone’s large user base to expand ChatGPT’s reach and further convert users into paying subscribers, but actual subscription conversion was also below expectations. The filings did not disclose specific figures for new users or subscribers.
This year, Apple chose Google Gemini as the model foundation for the new Siri AI, further highlighting Apple’s control over the core AI entry point. The disclosures came from litigation documents related to Apple and OpenAI and reflect OpenAI’s position in the litigation, rather than operating data publicly released by either company.
Original link https://m.theblockbeats.info/flash/368752
Key points
01
The Financial Times, citing newly released court filings, reported that after Apple integrated ChatGPT into Apple Intelligence, OpenAI found that new weekly active users were below expectations and lowered its growth forecasts.
02
By summer 2025, OpenAI internally considered the integration to have “significantly underperformed expectations.”
03
ChatGPT is disabled by default in Apple Intelligence, requiring users to enable it manually.
04
Users can access ChatGPT through Siri and the system writing tools.
05
The filings did not disclose specific figures for new users or subscribers.
06
Apple chose Google Gemini as the model foundation for the new Siri AI.
07
The disclosures came from litigation documents related to Apple and OpenAI and reflect OpenAI’s position in the litigation, rather than operating data publicly released by either company.
AI-assisted interpretation
The following is analysis, separate from reported facts. Verify important claims independently.
The report says that OpenAI had hoped to use Apple devices to expand ChatGPT usage and drive paid subscriptions, but the litigation filings show that actual growth in weekly active users and subscription conversion were both below expectations. Because ChatGPT is disabled by default, users must enable it manually; at the same time, Apple controls the AI feature entry point, access method, and subsequent model selection.
Why it matters to readers
This indicates that integrating ChatGPT into Apple’s systems does not automatically translate into large numbers of active users or paying subscribers, and also shows that Apple controls the key AI entry point.
For beginners, the key distinction is between being integrated into a product and actually bringing in users and revenue: the former does not necessarily guarantee the latter.
Risks and unknowns
The report is based on litigation documents and primarily reflects OpenAI’s position in the litigation.
The original court filings and public confirmation of the statements by Apple and OpenAI are unavailable.
The filings did not disclose new weekly active users, subscriber numbers, or a specific conversion rate.
The disclosure alone cannot establish its impact on Apple’s revenue or overall operating performance.
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Related concepts
Weekly Active Users
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