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McDonald’s is having AI help restaurants price burgers: Big Macs at restaurants in the same city can differ by 21%Beating News flash:AI McDonald’s is having AI help restaurants price burgers.
A Reuters investigation found that its “pricing engine” continuously analyzes millions of daily transactions at nearly 14000 restaurants in the United States. It also considers publicly available prices from nearby competitors such as Wendy’s and Burger King, estimates how much local customers are “willing to pay,” and then generates a recommended “optimal price” for every item at each restaurant. The system has also been used in some overseas markets.AI recommendations could further widen the price differences that already exist among restaurants. Reuters found in Fresno, California, that McDonald’s locations about 3.2 kilometers apart sold the same Big Mac for 5.69 USD and 6.89 USD, a difference of 21%. However, Reuters could not confirm whether this price difference was directly caused by AI recommendations.
The system does not change prices at any time based on real-time demand like Uber.AI continuously analyzes sales and competitor data, then periodically provides pricing recommendations to each restaurant; franchisees still make the final pricing decisions. Recommendations do not necessarily mean price increases: some items have instead been recommended for price reductions in recent months.
McDonald’s says the tool is only a reference, but 5 franchisees told Reuters that the company keeps detailed records of whether they deviate from recommended prices. Starting this year, franchisees have also been required to “actively cooperate” with McDonald’s-approved pricing consultants and tools, a requirement incorporated into new business standards.
Original link https://m.theblockbeats.info/flash/369725