Ledger asks distributors in six Southeast Asian countries and Hong Kong to halt hardware wallet sales amid investigation into alleged device tampering

AT A GLANCE

Ledger has asked distributors in six Southeast Asian countries and Hong Kong to halt sales and remove hardware wallets from shelves while investigating suspected tampering.

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BlockBeats reported,October 14, crypto hardware wallet manufacturer Ledger has asked distributors in Indonesia, Singapore, Thailand, the Philippines, Vietnam, Malaysia, and Hong Kong to suspend sales and remove the relevant devices from shelves while it investigates suspected hardware wallet tampering.

Ledger said on Tuesday that the confirmed incidents remain confined to Southeast Asia, and there is no evidence yet that devices purchased in other regions are linked to crypto asset theft. The investigation focuses on identifying who tampered with the devices and at which point in the distribution chain the issue occurred.

The sales suspension request expands on Ledger's previous measures to halt sales and suspend shipments involving distributor CryptoBilis. The related investigation was made public on October 9, after users reported that Ledger devices purchased through the distributor were involved in crypto asset theft. Since then, users in regions including Europe have also reported finding signs of suspected tampering in devices purchased through retail channels.

Ledger emphasized that there is currently no indication that its infrastructure, systems, services, or official direct-sales channels have been compromised.

Original link https://m.theblockbeats.info/flash/371648

Key points

Ledger has asked distributors in Indonesia, Singapore, Thailand, the Philippines, Vietnam, Malaysia, and Hong Kong to suspend sales and remove the relevant devices from shelves.
Ledger stated that confirmed related incidents remain confined to Southeast Asia.
The investigation focuses on identifying who tampered with the devices and at which point in the distribution chain the issue occurred.
Users previously reported that Ledger devices purchased through distributor CryptoBilis were involved in crypto asset theft.
Ledger stated that there is currently no indication that its infrastructure, systems, services, or official direct-sales channels have been compromised.

AI-assisted interpretation

The following is analysis, separate from reported facts. Verify important claims independently.

Ledger has asked distributors in the relevant regions to temporarily halt sales and remove hardware wallets from shelves due to an investigation into suspected device tampering and reports of related asset theft.

Why it matters to readers

This affects sales and inventory in the relevant regions and reminds users to pay attention to hardware wallet purchase channels and whether devices show signs of suspected tampering.

Hardware wallets are used to manage crypto assets; if there are issues with the device source or distribution process, users may need to postpone purchases and monitor the official investigation results.

Risks and unknowns

Whether the devices were actually tampered with remains under investigation.
It has not yet been confirmed who tampered with the devices or at which point in the distribution chain the issue occurred.
There is no evidence yet that devices purchased in other regions are linked to crypto asset theft.
The specific scope, models, and batches of affected devices have not been specified.

Ledger asks distributors in six Southeast Asian countries and Hong Kong to halt hardware wallet sales amid investigation into alleged device tampering

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